How to Return a Product

“ We're more than happy to accept a return within the 30 day period. Please give us a call to arrange this... ”

Stuart, Sales

We are pleased to offer a 30 day money back guarantee and free returns service. You can arrange a return for a product inside our 30 day guarantee period here. Alternatively you can contact us directly and speak to our customer care department on 0800 652 6000.

When contacting us to arrange a return we usually ask for the following information:

• Are the goods still within the 30 Day money back Guarantee?
• Are the goods still in the original packaging and in a reselable condition?
• How many parcels or pallets would you like to return?
• What address would you like the goods collected from?
• Contact name and telephone number for collection
• What are the opening times for collection?
• Do you need us to quote any reference?