As we enter the Fourth Industrial Revolution, new technologies are becoming a powerful performance lever for companies. However, some will play a more important role than others in the digital transformation of procurement. Among them, artificial intelligence (AI) in particular stands out. A strong driver of value-creation, it promises new synergies. However, the concept of artificial intelligence can sometimes seem vague and can encompass a variety of technologies. A recent study by GEP, the world’s leading provider of digital procurement and supply chain solutions, sheds a welcome light on the...