{"id":22185,"date":"2021-11-18T09:39:25","date_gmt":"2021-11-18T09:39:25","guid":{"rendered":"https:\/\/www.manutan.co.uk\/blog\/?p=22185"},"modified":"2021-11-18T09:39:25","modified_gmt":"2021-11-18T09:39:25","slug":"how-can-you-unite-a-team-around-a-common-goal","status":"publish","type":"post","link":"https:\/\/www.manutan.co.uk\/blog\/productivity\/how-can-you-unite-a-team-around-a-common-goal\/","title":{"rendered":"How can you unite a team around a common goal?"},"content":{"rendered":"<p><span data-contrast=\"none\">Inspired by the\u00a0<\/span><span data-contrast=\"none\">Lean Six Sigma<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">method, managers of various companies wanted to share their experiences of implementing a new corporate challenge:\u00a0<\/span><span data-contrast=\"auto\">M<\/span><span data-contrast=\"none\">otivating and\u00a0<\/span><span data-contrast=\"none\">uniting staff around a common goal<\/span><span data-contrast=\"none\">\u00a0while encouraging group cohesion. In this article, you\u2019ll discover the principles of the Lean Six Sigma method and the first-hand accounts of Marc, Fabrice, St\u00e9phane and Reinald.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" class=\" wp-image-22237\" src=\"https:\/\/www.manutan-online.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-scaled.jpeg\" alt=\"Common goal\" width=\"624\" height=\"416\" srcset=\"https:\/\/www.manutan.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-scaled.jpeg 2560w, https:\/\/www.manutan.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-300x200.jpeg 300w, https:\/\/www.manutan.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-1024x683.jpeg 1024w, https:\/\/www.manutan.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-768x512.jpeg 768w, https:\/\/www.manutan.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-1536x1024.jpeg 1536w, https:\/\/www.manutan.co.uk\/blog\/wp-content\/uploads\/2021\/10\/LEA2108008PIC1-2048x1365.jpeg 2048w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/p>\n<h2><span data-contrast=\"none\">The Lean Six Sigma method: definition and principles\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Lean Six Sigma is an effective solution for motivating and developing team spirit among employees in order to optimise company performance. Here\u2019s what this method is all about.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">What is Lean Six Sigma?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Lean Six Sigma is a management approach based on teamwork, which aims to improve performance by addressing waste and defects. It combines Six Sigma methods and tools with the Lean Manufacturing and Lean Enterprise philosophy.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">It seeks to eliminate waste of physical resources, time, effort and talent while ensuring the quality of production and organisational processes. In other words, according to the principles of Lean Six Sigma, any use of resources that does not add value for the end customer is considered wasteful and must be eliminated.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">Understanding Lean Six Sigma<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Lean Six Sigma originated in the United States in the 1980s as a combination of management principles and processes from Japan. In an effort to compete with the best Japanese products, US managers embraced certain Japanese manufacturing principles focused on reducing waste (such as non-value added actions). Over the following decade, these principles were adopted by the majority of major US manufacturers.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Lean Six Sigma was introduced by Michael George and Robert Lawrence Jr. in their 2002 book \u201c<\/span><i><span data-contrast=\"none\">Lean Six Sigma: Combining Six Sigma with Lean Speed<\/span><\/i><span data-contrast=\"none\">\u201d, as the combination and refinement of the principles of\u00a0<\/span><span data-contrast=\"auto\">L<\/span><span data-contrast=\"none\">ean\u00a0<\/span><span data-contrast=\"auto\">E<\/span><span data-contrast=\"none\">nterprise and Six Sigma.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The principles of Lean Six Sigma<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The Lean Six Sigma management concept focuses on the reduction and elimination of 8 types of waste grouped together under the acronym \u201cDOWNTIME\u201d, made up of:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Defects;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Overproduction;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Waiting;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Non-utilised talent;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Transportation;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Inventory;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Motion;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Extra-processing.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">The prefix \u201cLean\u201d refers to any method, measure or tool that helps identify and eliminate waste.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The term \u201cSix Sigma\u201d refers to tools and techniques used to improve manufacturing processes. It was introduced by a Motorola engineer in 1986, inspired by the\u00a0<\/span><span data-contrast=\"none\">Japanese Kaizen model<\/span><span data-contrast=\"none\">. The company made it a registered trademark in 1993.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Its goal is to improve processes by identifying and eliminating the causes of defects and variations in business and manufacturing processes. The DMAIC steps of Six Sigma are used in Lean Six Sigma. The acronym DMAIC (\u201cDefine, Measure, Analyse, Improve and Control\u201d) refers to a data-driven method for improving, optimising and stabilising business and manufacturing processes.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Combining Lean concepts with Six Sigma tools and techniques makes it possible to clearly identify which processes are subject to variation and then to reduce that variation to ensure continuous improvement.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Lean Six Sigma training uses the \u201cBelt\u201d levels to convey expertise, similar to Six Sigma:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Yellow belt: Lean Six Sigma awareness;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Green belt:\u00a0<\/span><span data-contrast=\"auto\">T<\/span><span data-contrast=\"none\">he emphasis is on the use of tools and the application of DMAIC and Lean principles;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Black belt:\u00a0<\/span><span data-contrast=\"auto\">F<\/span><span data-contrast=\"none\">ull-time project manager;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"Noto Sans Symbols\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Master black belt: <\/span><span data-contrast=\"auto\">A<\/span><span data-contrast=\"none\">\u00a0black belt with a minimum of two years of experience, capable of teaching Lean Six Sigma.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><span data-contrast=\"none\">What do the managers think?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"none\">Marc:<\/span><\/b><span data-contrast=\"none\">\u00a0\u201cWe decided to optimise our processes to improve our productivity, not by working more, but by working better, by better understanding our work and that of others in order to improve our organisation.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Fabrice:<\/span><\/b><span data-contrast=\"none\">\u00a0\u201cWe truly believed that we could optimise efficiency by working as a team, putting everyone in the right place at the right time to succeed together and satisfy our customers!\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">What changes were needed to work as a team?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"none\">Fabrice:<\/span><\/b><span data-contrast=\"none\">\u00a0\u201cTeamwork requires better communication between people. It is also important to be able to multi-task in order to work towards a common goal. Certain managers, for example, sometimes found it difficult to step out of their expert role, while other team members have had to deal with a lack of confidence in their ability to perform new tasks in order to drive change.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">So, what can be done to unite employees around a goal of change, overcome obstacles and get them on board?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"none\">St\u00e9phane:\u00a0<\/span><\/b><span data-contrast=\"none\">\u201cFirst of all, it is imperative to explain the<\/span><b><span data-contrast=\"none\">\u00a0<\/span><\/b><span data-contrast=\"none\">need for these changes so that staff take ownership of the challenge. We must be able to give meaning to all the new actions.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Explain the need for change, engage staff and give meaning to any new actions<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">St\u00e9phane:<\/span><\/b><span data-contrast=\"none\"> \u201cAll members of staff were involved and engaged. They participated in the project by proposing solutions and taking part in the decision-making that this involved. One of the major changes was the introduction of new working hours in order to smooth out productivity and better distribute effort. First of all, members of staff suggested new shift patterns. Then, on their initiative, working hours were allocated according to each person\u2019s availability.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Reinald:\u00a0<\/span><\/b><span data-contrast=\"none\">\u201cYou also need to be able to provide maximum visibility on what you want to achieve and how to achieve it. Our daily target is very clear: 95% of the day\u2019s picking slips (received before 4 p.m.) must be dispatched the same day. We also have a shared daily status report with productivity progress indicators. If we are running behind schedule at midday, we have the capacity to react in real-time. This strengthens our ability to react in the event of a delay because we immediately know where to direct our efforts to get back on track.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Giving yourself the capacity to act and react with precision allows you to focus your efforts on a common goal<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Everyone agrees that it is a bit like in team sports: sometimes, during the game, we change the strategy or direction of play to achieve the set objective. This brings a great deal of flexibility in terms of power play and the capacity to act immediately as well as giving staff considerable confidence in their ability to achieve their goals.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Inspired by the\u00a0Lean Six Sigma\u00a0method, managers of various companies wanted to share their experiences of implementing a new corporate challenge:\u00a0Motivating and\u00a0uniting staff around a common goal\u00a0while encouraging group cohesion. In this article, you\u2019ll discover the principles&#46;&#46;&#46;<\/p>\n","protected":false},"author":9,"featured_media":22236,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[76],"tags":[116,18,95],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can you unite a team around a common goal? - Manutan UK Blog<\/title>\n<meta name=\"description\" content=\"Discover the principles of the Lean Six Sigma method to unite teams around a common goal. 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